Return Policy
Eligibility for Return or Exchange:**
- We accept returns and exchanges within 7 days of the original purchase date.
- To be eligible, the product must be unused, in its original packaging, and in the same condition as when you received it.
- Proof of purchase, such as a receipt or order confirmation, is required for all returns and exchanges.
**2. Process for Returns and Exchanges:**
- If you wish to return or exchange a product, please contact our customer service team at
[email protected] to initiate the process.
- Once your request is approved, we will provide you with instructions on how to return the product.
- Please pack the item securely to prevent damage during transit
- Ship the product to the address provided by our customer service team.
**3. Refunds:**
- For returns, once we receive and inspect the returned product, we will issue a refund to the original method of payment within 7 business days.
- Shipping charges are non-refundable, and the customer is responsible for return shipping costs unless the return is due to our error.
**4. Exchanges:**
- If you are exchanging a product, once we receive and inspect the returned item, we will ship the replacement product to you. Any price differences will be adjusted accordingly.
**5. Damaged or Defective Products:**
- If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund, and there will be no additional shipping or handling charges for damaged or defective items.