Return Policy

Refunds/Exchanges: We do not respond to refunds, returns, or exchange inquiries via any social media platform. Please contact us at [email protected] within 7 days of receipt of your purchase. Refunds and exchanges are on a case-by-case basis. There are certain situations where only partial refunds are granted if deemed applicable. CocoaLuxe reserves the right to decline a refund or exchange if there is no just cause or cause is deemed excessive or unrealistic (example: dissatisfaction based upon not liking the scent, packaging, labeling, etc.). Returns: For hygienic purposes, we do not accept returns.